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Payment
Options and Program Information
PAYMENT OPTIONS AVAILABLE
Come to our office in person, located at 1300 North U.S. Hwy 45 By-Pass in
Trenton during office hours, 8AM-5PM, Monday through Friday.
Bank Draft: Sign up to have your natural gas bill payment drafted from your bank account automatically.
Major Credit Cards: We accept MasterCard & Visa
Secure Online Payments:
View your account and pay your bill via our safe, secure and easy online
account portal!
COURTESY CALL: THE COLLECTOR
G.C.U.D. is always looking for new ways to better communicate with our customers. The Collector is just one
of the new programs we are using to meet this goal. As a courtesy to our customers, The Collector places a
prerecorded message a couple of days prior to disconnection for nonpayment as a friendly reminder. We
have also used the device to alert customers of outages. We hope The Collector is as valuable to you as it
has been to us.
FINANCING PROGRAM
With just 25% down and credit approval, we will put your gas appliance payment on your monthly gas bill for
up to 12 months, with only 7% interest added.
View our
Appliance Pamphlet for a full array of gas appliances.
Budget Pay Program
This program is being offered to Gibson County Utility District residential
natural gas & propane customers with an active account for the past twelve
months and with no outstanding balance at sign up date. The program allows you
to pay your gas bills in 12 equal payments, therefore, eliminating high payments
in the winter months. Your equal monthly payment would be based on your last 12
months usage. Any merchandise payment or tank rental payment would be in
addition to your gas budget pay program payment.
We will continue to read your meter each month. You will still receive a monthly bill for your gas, along with a
running total of how much gas you are actually using each month, and any additional charges. An adjustment to
your payment amount may be necessary if your gas usage or our rates vary greatly from the original estimate, or
if winter weather is significantly colder or warmer than normal.
You must pay the monthly budget payment in order to keep your gas service. You may discontinue the program
at any time provided full payment is made for services used. The sign up period is in March.
Project We Care
This program allows
Gibson County Utility District customers to help each other. Project We Care is
a program to help the elderly, handicapped and needy with their gas bills. Your
contribution of $1, $3 or $5 is tax deductible and will be distributed to
Northwest Economical Development of West TN. in its entirety to help those in
need. You can sign up for this program at any time.
SOCIAL SECURITY PROGRAM
FLEX PLAN - Social Security Recipients
Qualified customers will have ten (10) extra days from the normal cycle days due date without late
charges applying. Call or come by our office to apply.
ENERGY SAVERS PROGRAM
This program is designed to provide you a free energy audit of your home, make recommendations about
your energy needs, and show you how you can save money on your energy bill.
Water Heater Rebate Program
Any GCUD customer switching or adding a gas water heater in place of an electric water heater will receive a
up to $150.00 rebate toward the purchase of a gas water heater. Requirements are as follows:
Must be A GCUD customer. Must be switching from electric to gas or adding another gas water heater to the property.
Customer has 2 weeks from time of receipt of water heater to have the installation inspected.
(If water heater comes from GCUD)
If water heater is purchased elsewhere, GCUD will need a copy of the sales receipt from the merchant.
Once the copy of receipt is received and inspection is complete, a $150.00 check will be written to the customer
for the rebate.
FOR PROGRAM INFORMATION
Contact our office at 731-855-1441 and one of our customer service representatives will be glad to assist you.
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